The experience starts well before arrival. Matably prepares every table: preferences, allergies, occasions and an online deposit, for a service that is quiet and exact.
Illustrative example, made-up names
A fine-dining table is attention that starts at the booking and carries on well after dessert. Matably equips that continuity.
Four moments where Matably does not do the work for you, but steps back so you can do it well.
Tailored attention becomes the default setting.
The “Tonight” view lists the evening’s guest profiles: Sophie, gluten-free, table 12. Marc, wedding anniversary. Three regulars expected.
Sophie is greeted by her first name. Her table is ready, by the window as her profile says. The conversation starts from what she likes, not from a standard menu.
“Gluten-free” shows on the booking, and the profile reminds you to tell the kitchen at every visit. The chef adapts before the question is asked. Service is quiet and exact.
The team notes on Sophie’s profile the Rhône vintage she chose and the dessert she loved. The profile is ready for the next visit.
You are not looking for more tools. You are looking for the right ones. Here are the ones that hold up to a fine-dining standard.
The outcome is not a cover served, it is a memory built in the guest.
One booking among many, a rigorous but anonymous service, information passing in whispers between the dining room and the kitchen.
A prepared booking, a service where everyone knows Sophie and her preferences before she sits down, a visit that continues the last one.
The detail changes. Loyalty follows.
Pro brings together what a much-requested table expects: guest profiles, the waitlist and the WhatsApp agent. The deposit is available on every plan.
Compare the three plansOr $124 excl. VAT a month billed yearly, 2 months free.
A large brigade and lots of covers? Maison lifts the limits: unlimited users and 200 minutes of receptionist.
Another question? A member of the team will answer at hello@matably.com
Yes. It is paid online when the guest books, through your own Stripe account: no card data touches our servers.
Yes. You set the maximum number of covers per service. The slot closes online as soon as it is reached.
The waitlist is sorted by requested time, then by sign-up order. When a table frees up, you offer it to the next guest in one tap, with a WhatsApp message in your voice, and it is held for them for the time you have set.
Yes. Allergies and preferences show on every booking of the guest, for everyone on the team who uses the diary.
Nothing is charged for 21 days. No commitment on the monthly plan. Cancel before the first payment and you pay nothing.