Matably’s voice receptionist answers on your number when the team cannot. It checks your real availability, takes the booking and leaves a note on the guest’s record.
$119 excl. VAT a month for 400 minutes. 30 minutes included in Pro, 200 in Maison.
The number is matched to your guest file before the first word.
Recognising a number is not proof: before reading out a booking or an allergy, it asks, “Am I speaking to Mrs Martin?”
Availability, booking, changes, cancellations: what it promises on the phone exists in your reservation book.
Every call is transcribed and leaves a dated note on the guest’s record.
Am I speaking to Mrs Martin?
Illustrative example, fictional name.
Every call takes one of these three paths. None ends in a phone ringing out.
Book after checking your availability, answer questions about your opening hours, change or cancel if you allow it.
When the caller asks for a person, when it has not understood twice, or when a tool does not respond. With a transfer number set.
Name, reason and call-back number. The restaurant is alerted straight away. It never promises a transfer it cannot make.
The add-on gives your plan 400 more minutes of conversation a month.
Enter your numbers. The calculation stays on your screen and commits you to nothing.
Based on 2 covers per booking and 4.33 weeks a month. An estimate from your own numbers.
Another question? Write to us at hello@matably.com
Yes. It introduces itself as the restaurant’s voice assistant at the start of the call, and answers honestly if asked.
In French and English, in the caller’s language.
Yes. Your guests call your usual number. Forwarding to Matably is set with a single command on your mobile, and you switch it off in one click.
If you allow it, yes, after confirming the caller’s identity. Otherwise it takes a message and the restaurant calls back.
By the minute of conversation. Pro includes 30 minutes a month, Maison 200, and the add-on adds 400 minutes for $119 excl. VAT a month. The copilot’s voice mode draws on the same allowance.
Nothing is charged for 21 days. No commitment on the monthly plan. Cancel before the first payment and you pay nothing.