Matably
WhatsApp conversation between a restaurant and a guest with Matably booking confirmation
WhatsApp

Your guests hear from you. From your number.

Matably connects to your official WhatsApp Business account via the Meta API. Every confirmation, reminder, and follow-up is sent from your number — not a generic one.

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01

Connect your number, in three steps.

No shared number. No middleman. Meta's Embedded Signup connects your own WhatsApp Business account to Matably in minutes.

  1. 01✓ Terminé

    Click "Connect"

    From your Matably settings, launch Meta's official flow. Everything happens in a secured window.

  2. 02• En cours

    Authorise with Meta

    Sign in to your Meta Business account, pick the number to use, and approve Matably's permissions.

  3. 03— À faire

    Your number is live

    The moment it's approved, messages go from your own number. No queues, no manual review.

Your guests see your name in WhatsApp. Not a provider's.

02

From booking to follow-up, hands-free.

Five messages go out at the right moment, in your voice, from your own number. Your guests know where they're going and with whom.

  1. Étape 1Booking createdTue 2:02 PM
  2. Étape 2Day-before reminder (auto)Thu 8:00 PM
  3. Étape 3Guest confirmsThu 8:08 PM
  4. Étape 4Arrival message (auto)Fri 7:45 PM
  5. Étape 5Post-visit follow-up (auto)Fri 11:10 PM
Hi Sophie, your table for 4 is confirmed for Friday 8pm. See you soon 🙏Tue 2:02 PM✓✓
Quick reminder: we look forward to seeing you tomorrow at 8pm for 4. Still confirmed?Thu 8:00 PM✓✓
Confirmed, thank you! 🙏Thu 8:08 PM
See you in a moment Sophie — your table is ready. (Gluten allergy noted.)Fri 7:45 PM✓✓
Thank you for joining us tonight Sophie. See you again soon ✨Fri 11:10 PM✓

Five touchpoints. Zero manual steps. Your credibility, automated.

03

Your templates, in your voice.

Type your variables between braces. Matably swaps in the right values when the message is sent.

Variables

  • {{first_name}}Guest first name
  • {{date}}Booking date
  • {{time}}Time
  • {{covers}}Party size
  • {{restaurant}}Restaurant name

Éditeur de modèle

Enregistré
Hi {{first_name}}, your table for {{covers}} is confirmed for {{date}} at {{time}}. See you soon 🙏

Glissez une variable, ou tapez-la entre accolades.

Aperçu rendu

Hi Sophie, your table for 4 is confirmed for Friday at 8pm. See you soon 🙏20:14 ✓✓
04

Replies, where you already are.

Your guests' replies land directly in your WhatsApp Business app. Not another inbox to watch.

WhatsApp Business · Boîte de réception
  • SL
    Sophie L.Confirmation

    Confirmed, thank you! 🙏

    4 min ago1
  • MD
    Marc D.Annulation

    Sorry, we have to cancel for tonight.

    18 min ago
  • CR
    Camille R.Question

    One of the guests is vegetarian — is that ok?

    32 min ago1
  • PB
    Paul B.Allergie

    Could you note a nut allergy?

    1 hr ago
  • LM
    Lea M.Confirmation

    Confirmed, see you tomorrow!

    2 hr ago

One app. Yours. The channel your guests already use.

Frequently asked questions

03 questions that come up most often. If yours is not here, just reach out.

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Join the restaurants that trust Matably to manage their reservations and build guest loyalty.

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