NewThe Matably WhatsApp agent replies to your guests during service.The WhatsApp agent replies for you.Discover
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All your reservations, one diary.

Website, Google, WhatsApp and phone all land in one place, for the whole team. Every guest gets their confirmation straight away, then a reminder the day before.

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Automatic confirmationWaitlist£0 per cover

A reservation, seen by your guest.

Sophie saw your restaurant on Instagram on Tuesday afternoon. Four taps later, her Friday table is confirmed, and she is already in your diary.

  1. 1She picks the day and the number of guests
  2. 2She picks the time
  3. 3She leaves her first name and a note for the kitchen
  4. 4It is confirmed, and it is in your diary

On your website, your Google listing and your social media, in your restaurant’s colours.

Confirmed, reminded, expected.

The confirmation goes out straight away and the reminder the day before, from your own WhatsApp number. Every message contains a link: the guest changes or cancels their own reservation, and the diary updates.

Tuesday 14:02The reservation arrives
Sophie, 4 guests, Friday 20:00. Note: gluten free.
Tuesday 14:02The confirmation goes out

Hello Sophie, your table for 4 is confirmed for Friday 20:00.

Thursday 20:00The reminder the day before

Reminder: tomorrow at 20:00 at Bistrot Rivière, 4 guests. See you soon!

If neededA link to change or cancel
Sophie can change the time or cancel from the link in the message. Your diary updates.
Friday 19:55The table is ready
Table 12, by the window. The gluten-free note is visible to the team.
Email confirmation with every planWhatsApp reminders with the Pro plan

A table frees up, you offer it again in one move.

A guest cancels at 19:14? You offer the table to someone on the waitlist, in one move. They get a WhatsApp message, the table is held for the time you set, and you seat them when they arrive.

  • One tap, no phone call: a WhatsApp message tells them their table is held.
  • The plan follows: once seated, the guest appears at their table, for the whole team.
  • You stay in control: you choose the table; it is held for the time you have set.

Big tables, guaranteed.

A table of eight that does not turn up is your Saturday. For big tables, ask for a deposit at the moment of booking.

  • Your threshold: from the party size you set.
  • Your Stripe account: the money reaches you directly.
  • 0% Matably fees on deposits, whatever the amount.

Your rules, applied everywhere.

Opening hours, capacity, table times, closing days: you set them once. Your booking page, the WhatsApp agent and your team then offer the same slots.

Your services, day by day

Lunch, dinner, closing days. A closed day appears nowhere online.

24 Dec, closed

Online, your guests only see the services that are open.

The capacity of each service

Slots that never overflow

A table time, and slots closed for a private hire or a bank holiday.

1 h 45 per tableSaturday lunch, private hire

Keep exploring.

Floor planEvery reservation finds its table, in one move.WhatsApp agentReservations by message, taken for you.Guest CRMEvery direct reservation enriches the guest’s profile.

Your questions.

Another question? Write to us at hello@matably.com

Is the reservation button in my colours?

Yes. You choose the colours, the language and the slots offered, so the booking page looks like your restaurant.

What about reservations taken by phone?

You enter them in the diary in a few seconds. The confirmation then goes out by itself, by email or on WhatsApp.

Can I close slots or entire days?

Yes. You close a slot, a day or a room in a few clicks, for a bank holiday, a private hire or an exceptional closure.

I am coming from another platform. Do I lose my history?

No. Our team imports your contacts and your history during setup. You can keep a platform as an extra channel, and make direct reservations the rule.

Your reservations all arrive in one place, at last.

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Nothing is charged for 21 days. No commitment on the monthly plan. Cancel before the first payment and you pay nothing.