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Matably or Zenchef

Zenchef and Matably take nothing on the cover. What sets them apart is elsewhere: fees on payments, commitment, WhatsApp. Here are the facts, line by line, with their source.

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Sources checked on 19 Oct 2026

This comparison uses French offers in euros. Your prices: pricing for the United Kingdom, in pounds

Matably
PlanPro, €129 excl. VAT a month
Commission€0 per cover
Card payment0% Matably fees, Stripe fees on your account
CommitmentMonthly, no commitment
Per cover€0.00

Source: Matably pricing

Same questions,
two statements.
Zenchef
PlanManage, €169 a month
Commission€0 per cover
Card payment4% on Manage, 6% on Reserve, 2% on Grow
CommitmentOne year minimum, or monthly according to the FAQ
Per cover€0.00

Source: zenchef.com/fr/tarifs, checked on 19 Oct 2026

What do your card payments cost you?

Choose your Zenchef plan and enter your monthly deposits. With Matably, they go through your own Stripe account.

Deposits and prepayments collected a month€2,000
Average amount of a payment€60
Zenchef Manage fees, per month€80.00
Stripe fees on your account, per month€38.33
Gap over a year€500

Zenchef fees: the “Carte de crédit” rate of the chosen plan (zenchef.com/fr/tarifs, checked on 19 Oct 2026). Stripe fees: 1.5% + €0.25 per standard EEA card, Stripe’s published standard rate (stripe.com/fr/pricing, checked on 19 Oct 2026), more for premium and non-EEA cards; your Stripe agreement may differ. Matably adds nothing.

Line by line, with the sources.

Checked on 19 Oct 2026 on zenchef.com/fr/tarifs. “Not found” means the information is not published there.

What we compareMatablyZenchef
Plan pricesStarter €59, Pro €129, Maison €249 excl. VAT a monthReserve €129, Manage €169, Grow €249 a month (excl. or incl. VAT not stated)Source: zenchef.com, checked on 19 Oct 2026
Commission per cover€0€0, stated on the Reserve plan and carried over to the next onesSource: zenchef.com, checked on 19 Oct 2026
Fees on a card payment0% Matably fees. Stripe charges 1.5% + €0.25 per standard EEA card (Stripe’s published standard rate), on your account6% (Reserve), 4% (Manage), 2% (Grow)Source: zenchef.com, checked on 19 Oct 2026
Card holdNo card hold: a deposit paid online when the guest books, on your own Stripe accountAn option on every plan; fees only if the guest is chargedSource: zenchef.com, checked on 19 Oct 2026
CommitmentMonthly, no commitment. Yearly: the first payment is refunded if you cancel within 14 days.“Un engagement de minimum un an est requis” (a commitment of at least one year is required); the FAQ also mentions a monthly subscription cancellable at any timeSource: zenchef.com, checked on 19 Oct 2026
Getting started21-day trial, counted from validationNot found: the page offers a 30-minute demoSource: zenchef.com, checked on 19 Oct 2026
Answering guests on WhatsAppAn agent that answers and books, from ProNot found on the pricing pageSource: zenchef.com, checked on 19 Oct 2026
Phone receptionistAn option at €99 excl. VAT a month, 400 minutes; 30 minutes included in Pro, 200 in MaisonAI Concierge as an option, €99 a month, up to 500 min a monthSource: zenchef.com, checked on 19 Oct 2026
Your guest fileYours, export any timeNot found: the page speaks of “pleine propriété des données” (full ownership of the data)Source: zenchef.com, checked on 19 Oct 2026

What Zenchef does well

An honest comparison also says what the other does well.

  • Public prices, no appointment needed to learn them.
  • €0 commission per cover, like Matably.
  • An optional AI Concierge for the phone, 500 minutes a month for €99.

What you keep when you leave.

Switching tools does not mean starting from zero.

  • Your contacts and your history. Our team imports them during setup.
  • Your file, exportable. You export it whenever you like, without asking.
  • Your switching date. Committed until a given date? Get Matably ready beforehand, switch when it ends.

Switch to Matably in four steps.

1
2 minutes

Request your trial.

Your restaurant, your plan and a card. Nothing is charged for 21 days.

2
During setup

We import your file.

Your contacts and your history, brought over by our team.

3
10 minutes

Your button moves to Matably.

On your website, your Google listing and WhatsApp: direct reservations land in a single diary.

4
When it ends

Switch when your contract allows.

Committed until a given date? Get Matably ready beforehand, and switch on the day.

Before you switch.

A mistake in this comparison? Write to contact@matably.com with the source.

Does Zenchef take a commission per cover?

No. Its pricing page states €0 commission per cover, like Matably. The differences are elsewhere: fees on card payments, commitment and WhatsApp.

I am committed to Zenchef, what do I do?

Its page states a one-year minimum commitment, and its FAQ a cancellable monthly subscription. Check your contract: you can get Matably ready before the end date and switch on the day.

Do I lose my history?

No. Our team imports your contacts and your history during setup. You then keep your file, which you can export at any time.

Does Matably take fees on deposits?

No. Deposits go through your own Stripe account, which charges its processing fees: 1.5% + €0.25 per standard EEA card (Stripe’s published standard rate). Matably adds nothing.

Compare on your own service, for 21 days.

Request my 21-day trialSee Matably in 20 minutes

Nothing is charged for 21 days. No commitment on the monthly plan. Cancel before the first payment and you pay nothing.