NewThe Matably WhatsApp agent replies to your guests during service.The WhatsApp agent replies for you.Discover

A flat subscription. Never a fee per cover.

Three plans, a 21-day trial on each. Nothing is charged during the trial, and it starts once our team has validated your restaurant.

Prices for the United Kingdom, in pounds, excl. VAT

Starter

For a small restaurant that wants its bookings direct.

£41/ month

Billed £490 a year, excl. VAT

Try Starter for 21 days
Online reservations, one diaryFloor plan up to 30 tablesGuest CRM3 usersEmail campaigns, 2,000 sends a monthFloor plan from a photo, 1 a month
The full detail
ProOur recommendation

For answering every guest and filling the room.

£91/ month

Billed £1,090 a year, excl. VAT

Try Pro for 21 days
Everything in Starter, and:WhatsApp agent and inboxWhatsApp campaigns and automationsGuest segments and analyticsUnlimited tables, 10 usersVoice receptionist, 30 minutesMatably in Claude and ChatGPT
The full detail
Maison

For high-volume restaurants and larger teams.

£183/ month

Billed £2,190 a year, excl. VAT

Try Maison for 21 days
Everything in Pro, and:Unlimited usersEmail campaigns, 50,000 sends a monthVoice receptionist, 200 minutesCopilot, 1,000 messages a monthFloor plan from a photo, 20 a month
The full detail
One table of four won back each month pays for the Pro plan.At £40 a head: 4 × £40 = £160, more than the £109 for Pro.

Prices exclude VAT. VAT depends on your billing country. 21-day trial on every plan.

The full detail, plan by plan.

Reservations, the floor plan and the guest CRM are in every plan. What changes: what answers for you, what builds loyalty, and the size of the team.

What is includedStarter£41 excl. VAT / monthPro£91 excl. VAT / monthMaison£183 excl. VAT / month
Welcome
Online reservations, one diaryWebsite, Google, WhatsApp and phoneIncludedIncludedIncluded
Booking page and button for your websiteIncludedIncludedIncluded
Floor planActive tables30 tablesUnlimitedUnlimited
Floor plan from a photoImports a month1520
Reply
WhatsApp agent and inboxNot includedIncludedIncluded
Voice receptionistMinutes a month, 400-minute add-on at £89Add-on30 min200 min
CopilotMessages a month103001,000
Matably in Claude and ChatGPTNot includedIncludedIncluded
Retain
Guest CRMVisits, preferences, allergiesIncludedIncludedIncluded
Email campaignsSends a month2,00010,00050,000
WhatsApp campaignsNot includedIncludedIncluded
AutomationsReminders, birthdays, follow-upsNot includedIncludedIncluded
Guest segmentsNot includedIncludedIncluded
AnalyticsCompared with the previous periodNot includedIncludedIncluded
Team and security
Users310Unlimited
Two-factor authentication on every accountIncludedIncludedIncluded
Export of your dataWhenever you wantIncludedIncludedIncluded
Billing
Fee per cover£0£0£0
21-day trialFrom the validation of your restaurantIncludedIncludedIncluded
Monthly, no commitmentOr yearly, 2 months freeIncludedIncludedIncluded
Add-on, on every plan

The phone answered, even in the middle of the rush.

£89excl. VAT a month, 400 minutes included
  • You keep your number: call forwarding to switch on, nothing to reprint.
  • Booking, changes and cancellations, made directly in Matably.
  • The transcript and summary of every call, on the guest’s record.
  • Included in Pro up to 30 minutes a month, and in Maison up to 200.

Beyond the included minutes, the line pauses rather than billing without warning.

What do your commissions cost you?

Enter the figures from your latest statement. The calculation stays on your screen.

Covers a month from a platform400
Commission per cover£2
Your commissions a year£9,600
Matably Pro, a year£1,090
What you keep each year£8,510

If those covers book direct with you. Matably Pro billed yearly, add-on not included.

How does the 21-day trial work?

12 minutes

Request your trial.

Your restaurant, your plan and a card. Nothing is charged.

2Before the trial

Our team validates your restaurant.

Every sign-up is checked by a person.

310 minutes

Set up Matably.

Floor plan from a photo, WhatsApp in one click, booking button on your website.

421 days

Receive your bookings.

The trial starts at validation, not at sign-up.

We warn you before the first payment. If you cancel before then, you pay nothing.

Billing, no surprises.

Another question? Write to us at hello@matably.com

Why a card if the trial is free?

So your subscription carries on without a break when the trial ends. Nothing is charged for 21 days, we warn you before the first payment, and if you cancel before then, you pay nothing.

When does my trial start?

The day our team validates your restaurant, not the day you sign up. You get 21 full days to try it in service.

Do the prices include VAT?

No, prices exclude VAT. VAT depends on your billing country.

How does yearly billing work?

You pay 10 months for 12. If you change your mind, the first yearly payment is refunded within 14 days.

Can I change plan?

Yes, from your account. A higher plan applies straight away, pro rata. A lower plan applies at renewal.

Are there fees per booking or per message?

No. £0 per cover, whatever the volume, and nothing per message. Meta may charge for WhatsApp conversations depending on your use, on your WhatsApp Business account.

What happens beyond the voice minutes?

The line pauses rather than billing without warning. You can add the 400-minute add-on at any time.

Can I stop whenever I want?

Yes, the monthly plan has no commitment. And if you cancel before the first payment, you pay nothing.

Your covers stay yours, from the first service.

Nothing is charged for 21 days. No commitment on the monthly plan. Cancel before the first payment and you pay nothing.